Welcome to We Know Water Gardens

Our Two-Week Thriving Guarantee

We stand by the quality of every plant we send. If your plants aren’t thriving within 14 days of delivery, we’re here to help make it right.

If you have any concerns, simply get in touch with our team via email. To help us assess the situation and provide the best outcome, we ask that you include clear photos of the plants along with your order number. This allows us to identify any issues and offer tailored care advice to help your plants recover.

While we take great care in packing your order, delivery timeframes are outside of our control. We understand delays can be disappointing and may impact plant condition, and we’ll always take this into consideration when reviewing your claim.

In some cases, we may determine that the plant isn’t suited to your conditions — whether that’s climate, season, or placement. If that happens, we’ll work with you to provide a more suitable alternative, ensuring you get the best possible result for your pond or water garden.

Our goal isn’t just to send plants — it’s to help you succeed with them. Get in touch here.

Benefits of Shopping with Us

Create a Pond in an Instant

Our potted pond plants come with their own floating ring, allowing you to create an instant pond.

  • No repotting
  • No digging
  • No waiting

Frog & Fish Friendly

Our pond plants are safe for our aquatic friends. Grow our frog-attracting pond plants, & watch as the frogs hop right in—build it, and they will come!

Delivery

Our plants are packed to manage long trips around Australia for $15. Due to quarantine laws, we are unable to deliver plants to Western Australia or Tasmania.