Get Free Pond Advice

Have a question about your pond? We're here to help. Tell us about your water garden and we'll point you in the right direction.

What can we help you with?

Choose the option that best describes what you need help with.

What size is your pond? Where is it located? What are you hoping to achieve? The more information you give us, the better we can help.

How We Can Help With Your Pond

Expert help for your pond, free of charge

Whether you are planning your first water garden or trying to fix a pond that has turned green, we are happy to help. We specialise in pond plants, and we also stock the pumps, filters and treatments that keep ponds healthy, so we can look at the whole picture rather than just one product.

What we can help with

  • Choosing pond plants: the right mix for your pond size, depth, sun and climate, including native and frog-friendly plants. Our pond plant calculator is a good place to start.
  • Choosing a pond pump or filter: sizing a pump for a fountain, waterfall or filter, and picking between mains, low-voltage and solar options.
  • Water quality: green water, cloudy water, algae, string algae and pH.
  • Fish and pond health: stocking levels, feeding and keeping fish healthy through the seasons.
  • Setting up a new pond: where to put it, what you need and how to get it established.
  • Pond problems: leaks, smells, plants that are not thriving, or anything else that does not look right.

How to get the most useful answer

The more we know about your pond, the better our advice will be. When you fill in the form, it helps to tell us:

  • The approximate size and depth of your pond
  • Whether it gets full sun, part shade or full shade
  • Whether you have fish, a pump or a filter
  • Your suburb or region, as climate makes a big difference
  • What you are trying to achieve, or how long a problem has been going on

Looking for a quick answer?

Many common questions are answered on our FAQ page and in our pond plant blog, which covers everything from attracting frogs to fertilising water lilies. All our plants are also backed by our 14-Day Thriving Guarantee.